Learn how to access your Ledger wallet environment safely, connect a compatible Ledger device, and manage supported wallet features from a trusted desktop or mobile application.
View Login GuideLedger Live was the name historically used for Ledger's wallet-management application. Ledger now refers to the app as Ledger Wallet. When accessing your wallet environment, use trusted Ledger software and verify that you are using the legitimate application or official website.
Keep your compatible hardware wallet available when accessing wallet features. Depending on the action, the physical device may need to be connected and unlocked before an operation can be completed.
Before entering any information, make sure the software was obtained from an official Ledger source. Avoid links received through unexpected emails, social-media messages, advertisements, or private messages.
Launch the legitimate Ledger Wallet application on your supported computer or mobile device.
Connect your compatible Ledger hardware wallet when the application requires device interaction.
Enter your device PIN privately. Never share your PIN with another person or type it into an unfamiliar website.
Carefully review important transaction details on the physical Ledger device before approving an operation.
Keep your device PIN private and never disclose it to support agents, websites, or other individuals.
Never enter your recovery phrase into a website, online form, computer, or messaging service.
Compare important transaction information directly on your physical Ledger device before confirming.
If your device is not recognized, check the cable or supported connection, restart the application, and make sure the Ledger device is properly unlocked.
Avoid downloading unofficial software or following random troubleshooting links. Use Ledger's official support resources for current compatibility and troubleshooting instructions.
Be especially cautious when a message claims that your wallet is locked, compromised, or requires an urgent login. Do not provide recovery information in response to unexpected requests.
A safe Ledger Live login experience starts with trusted software and careful device verification. Keep your security information private, avoid suspicious links, and confirm sensitive actions on your physical hardware wallet.
For the current Ledger Wallet experience, focus on using official Ledger resources and following the security instructions provided with your compatible device. Taking a few extra moments to verify an application, website, or transaction can help reduce the risk of phishing and other security mistakes.